Our experts

Joe Seddon

Head of Quality & Operations

As Head of Quality and Operations, Joe is responsible for the day to day smooth running of our quality and operations departments. A team player, Joe works closely with Jo and Kathy maintaining the high standards expected by ourselves, our customers and our external regulators.


For end-point assessment this means managing the quality of our assessment instruments and ensuring all activities associated with EPA are efficient and compliant. On the qualifications side of the business this involves maintaining qualifications, overseeing our EQAC’s activities and working with Kiera, Sophie and Charlotte to ensure we’re providing a friendly and responsive service to our centres.


Having already successfully completed an apprenticeship in Business Administration, Joe is now studying for the Level 5 Leadership and Management qualification.


Outside of work, Joe can often be found at a cricket ground following his favourite sport, possibly nursing a pint (or two) at the same time!

Our experts

  • Jane Downes Chair
  • Jo Sterritt Quality & Operations Director
  • Terry Fennell Chief Executive & Responsible Officer
  • Andrew Key IT Technical Director
  • James Richardson EPA Butchery Manager
  • Charlotte Burkill Operations Administrator
  • Kevin Meades EPA Business Manager
  • Debbie Guy Accounts Manager
  • Sophie Doy Operations Officer
  • Kathy Merrett Quality & Performance Manager
  • Kiera Stones Quality & Compliance Officer

Thanks to FME our business has reduced waste, saved money, solved problems and won awards!

Victoria Corson

Britvic Soft Drinks