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What do our customers really think? image

What do our customers really think?

17/4/2014 Posted in: General news

Thanks to all those who took the time to complete our customer survey this year.

We are delighted with the results!

Brief summary:

  • 100% of those who completed the survey would recommend us to others
  • 100% rated the quality and flexibility of our service either excellent or good
  • 81.5% said we always successfully resolve queries in a reasonable time frame
Revised food and drink apprenticeship framework image

Revised food and drink apprenticeship framework

16/4/2014 Posted in: General news

On the 4th April a revised food and drink apprenticeship framework came into force, the most recent framework is now issue 11 FRO2735.
The framework has been reduced in size with some pathways being removed.
 
It is very important that centres completing ILR documentation for new starts from 4th April must use the new issue 11 code FRO2735.
Please review the framework to identify changes which may affect your centre.
 
Foodex success for Walter Smith's FDQ learner image

Foodex success for Walter Smith's FDQ learner

15/4/2014 Posted in: General news

FDQ Meat and Poultry learner, Chris Riley, has been crowned Premier Young Butcher 2014 at a marathon competition held at Foodex at the NEC last month.

Chris, a twenty year old apprentice butcher at Midlands based Walter Smith Fine Foods, excelled in four of the six categories in what is fast becoming the most exciting skills competition for eighteen to twenty three year old meat trade apprentices in the UK. 

The twenty year old beat four other apprentice butchers  from across the UK in a five hour marathon making and displaying Ready to Eat, Stuffed Roast, Seam Butchery, Barbeque and Kitchen Ready products.

The Great FE and Skills Survey 2014 image

The Great FE and Skills Survey 2014

3/4/2014 Posted in: General news

The Great FE and Skills Survey which has been organised by FE Week and Policy Consortium will close on Friday 4th April.

The survey is designed to provide a detailed picture picture of shifting attitudes and responses to changes in government policy and practice.

Please try and spare five minutes in the next couple of days to complete this important survey of the sector. You could even win the latest ipad or an FE Week subscription.

Improvements to our secure centre management system

1/4/2014 Posted in: General news

On the 11th March 2014 we wrote to all our centres to provide an update on some important changes that we are making to our secure centre management system, FDQAwards.

These changes will enhance the online services available from FDQ, and will be implemented by close of play 1st April 2014.

Verner Wheelock launch fresh new look image

Verner Wheelock launch fresh new look

17/3/2014 Posted in: General news

Food industry training specialist, Verner Wheelock, will be exhibiting at Foodex for the very first time this year. The award-winning company, whose client list includes a range of well known food manufacturers and retailers has chosen the exhibition to unveil its new corporate identity.

Managing Director, Alison Wheelock, said “We’re really pleased with the new branding and felt that Foodex was the ideal opportunity to launch it. We have recently extended and completely refurbished our training facilities, which comfortably accommodate up to 14 delegates at a time and also incorporates the latest state-of-the-art audio visual equipment."

Level 2 Fish and Shellfish industry skills

13/3/2014 Posted in: New products

We have just received confirmation from Ofqual that amends to the Level 2 Fish and Shellfish Industry Skills Award, Certificate and Diploma qualifications have now been approved.

Please use updated structure and unit documents only.

To view the amended qualifications, please visit our Fish and Shellfish suite page.

 

Food Training Council charity announced image

Food Training Council charity announced

6/3/2014 Posted in: General news

Last week at its annual general meeting national meat training charity, MTC, announced an expansion of their charitable remit to cover the full food supply chain thus reflecting the makeup of the food industry today.

This announcement also revealed a new name for the charity, which from now on will be known as the Food and Drink Training and Education Council Ltd (FTC).

IoM and MTC identify stars of the future image

IoM and MTC identify stars of the future

28/2/2014 Posted in: General news

This week Butchers’ Hall was the setting for a prestigious awards ceremony held by the Meat Training Council (MTC) and the Institute of Meat (IoM). The event publicly honoured and rewarded the achievements of students, apprentices, businesses and learning providers from around the UK and Ireland who achieved excellence and demonstrated an unswerving commitment to building the skills needed to secure the future of the meat industry.

The ceremony was attended by a range of meat industry representatives from across the sector: including businesses such as Dunbia, ABP and Fairfax Meadow; owners of small retail butchers as well as trainers and assessors from meat focussed learning providers.

View the awards video here.

Auditing skills for the food industry image

Auditing skills for the food industry

10/2/2014 Posted in: General news

Responding to the introduction of unannounced retailer audits and unannounced BRC audits, Verner Wheelock Associates (VWA) have developed specialist auditing skills programmes for the food industry.

FDQ is delighted to endorse these auditing skills training programmes. They have been designed to enable businesses to ready themselves for the unannounced audits which have become part of life in the food industry.

Safe use of knives in meat inspection was developed with FDQ to achieve national accreditation.

David Rose

Health & Safety Advisor

Food Standards Agency