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General enquiries

We hope that you have found all the information you need.

If you would like further information or simply wish to speak to one of our team directly, please don’t hesitate to get in touch with us we would be delighted to hear from you.

Public policies

All our policies are downloadable in the ABOUT/POLICIES section of this site. 

Costs

At FDQ we operate a very simple pricing structure to ensure that our prices are open and transparent. New or prospective customers can contact us via fdq@fdq.org.uk to find out how this works.

All FDQ approved centres, apprentice assessment centres and end-point assessment centres will find our pricing information when they log in to the FDQAwards system. 

Terms and conditions are available in FDQAwards.

Certification

A certificate of credit will be issued to registered learners for each successfully completed credit/unit, even if a full qualification is not achieved. Registered learners who do complete a full qualification will receive, in addition to their full Award/Certificate/ Diploma, a certificate listing the credits/units achieved. The certification process has a turn around time of 10 days. 

EPA Results

As an End Point Assessment Organisation we guarantee EPA results within 8 weeks of the assessment date.

EPAO Appeals Policy

General feedback

We at FDQ are keen to hear what you think about our products.

If you have any feedback regarding our qualifications or EPA products please forward to fdq@fdq.org.uk 

Get in touch 0113 3970 395 / 07736933271

or email us:
fdq@fdq.org.uk

Head office address:

FDQ
Pure Offices
4100 Park Approach
Thorpe Park
Leeds
LS15 8GB

Are you a learner?

Find out how to appeal

If you are an FDQ learner who is dissatisfied with an assessment outcome you have the right to appeal.

Please fill in your details in the enquiry box on the right and one of our team will get back to you.

Click here to read our appeals policy.

Our complaints policy can be found here 

Replacement certificates

If you have lost your qualification certificate and need a replacement please fill in your details and we will get back to you.

Summer Results

19/8/2020

Message from CEO

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June Update

26/6/2020

Message from CEO

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Cornish Baker first in England to achieve Level 2 Craft Baker Apprenticeship

19/6/2020

Jason Bennellick, of Prima Bakeries, Scorrier, has become the first bakery apprentice in England to successfully complete the L2 Craft Baker Apprenticeship, achieving a Merit grade.

The L2 Baker Standard contains three distinct routes, one of which is Craft Baker. This specialism was designed to revive traditional craft bakery skills, which the apprentice must prove in their bakery end-point assessment.   

Supporting Jason in his apprenticeship learning and end-point assessment preparation were Truro and Penwith College. The college introduced the Baker Apprenticeship Standard in 2018, in recognition of the importance of the baking industry to the Cornish economy.

Baking Lecturer and course developer, David Williams, who himself has 40 years’ experience in craft bakery said he was ‘very proud’ of Jason’s achievement. He added,

‘It has been a pleasure to work alongside Prima to develop our Bakery Apprenticeship programme and deliver the skills needed in the workplace’

Prima’s Managing Director, Mark Norton, described the bakery apprenticeship as ‘exemplary’ and that Prima were keen to take on a new apprentice to help build the future of craft baking in Cornwall.

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