Contact us

General enquiries

We hope that you have found all the information you need.

If you would like further information or simply wish to speak to one of our team directly, please don’t hesitate to get in touch with us we would be delighted to hear from you.

Public policies

All our policies are downloadable in the ABOUT/POLICIES section of this site. 

Costs

At FDQ we operate a very simple pricing structure to ensure that our prices are open and transparent. New or prospective customers can contact us via fdq@fdq.org.uk to find out how this works.

All FDQ approved centres, apprentice assessment centres and end-point assessment centres will find our pricing information when they log in to the FDQAwards system. 

Terms and conditions are available in FDQAwards.

Certification

A certificate of credit will be issued to registered learners for each successfully completed credit/unit, even if a full qualification is not achieved. Registered learners who do complete a full qualification will receive, in addition to their full Award/Certificate/ Diploma, a certificate listing the credits/units achieved. The certification process has a turn around time of 10 days. 

EPA Results

As an End Point Assessment Organisation we guarantee EPA results within 8 weeks of the assessment date.

General feedback

We at FDQ are keen to hear what you think about our products.

If you have any feedback regarding our qualifications or EPA products please forward to fdq@fdq.org.uk 

Get in touch 0113 3970 395

or email us:
fdq@fdq.org.uk

Head office address:

FDQ
Pure Offices
4100 Park Approach
Thorpe Park
Leeds
LS15 8GB

Are you a learner?

Find out how to appeal

If you are an FDQ learner who is dissatisfied with an assessment outcome you have the right to appeal.

Please fill in your details in the enquiry box on the right and one of our team will get back to you.

Click here to read our appeals policy.

Our complaints policy can be found here 

Replacement certificates

If you have lost your qualification certificate and need a replacement please fill in your details and we will get back to you.

Small employers receive Budget boost with apprenticeship fees halved

29/10/2018

In future small businesses need only contribute 5% towards their apprentices training, Chancellor Philip Hammond announced yesterday.

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Dovecote Park celebrate achieving ‘Green’ centre quality rating for WATOK

25/10/2018

Showing their commitment to high standards, Dovecote Park brought their training team together this week for a celebratory photo of them receiving their ‘Green’ centre certification from FDQ. 

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Terry Fennell meets Rt Hon Anne Milton

25/10/2018

Here’s our Chief Executive, Terry, meeting the Minister of State for Skills and Apprenticeships at the FAB Conference on 18th October.

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